LAST UPDATED 8 AUGUST 2026
14 days. Full refund. No questions asked.
If Unmeet isn't right for you, email us within 14 days of purchase and we'll
refund the whole amount.
We aim to reply within one business day.
Refunds are issued by Paddle, the merchant of record for all Unmeet purchases, back to your original payment method. Banks typically show it within 5–10 business days, though the exact timing is up to your bank or card issuer.
Any sales tax or VAT you paid is refunded along with the purchase price.
When a refund is issued, your licence key is deactivated and Unmeet stops working on the Macs it was activated on. Your settings and history stay on your Mac — deleting the app removes them.
We'll still read your email. If something is broken, or Unmeet stopped working after an update to Teams, Zoom or Google Meet, tell us — we'd rather fix it or refund you than have you stuck with something that doesn't work.
You can avoid needing a refund entirely: your first escape is free, with no payment and no licence key. That's enough to confirm Unmeet works with your setup.
Do check one thing first — Unmeet needs macOS Accessibility permission, which only an administrator can grant. On a company-managed Mac where you're not an admin, it cannot work. This is the single most common reason someone can't use it.
If you're in the EU or UK, you have a legal 14-day right of withdrawal on digital purchases. This policy meets that right, and nothing here limits it.